Jeff Kimmel is the Vice President of Sales and Marketing for LSEO. He has over 20 years of experience with customer service and sales in the internet and technology industries. He started his career with the internet service provider Mindspring, which later merged with Earthlink. For the majority of his time with Mindspring and Earthlink, he served in the Training and Development department. Jeff’s main responsibility was to collaborate with Operational Management to ensure the training and development needs were met for all employees, company wide.
After Earthlink, Jeff joined Network Solutions as the Manager of Training and became the Operations Manager and eventually the Director of Customer Service. Network Solutions was ultimately purchased by Web.com. Both Network Solutions and Web.com provided services for businesses to succeed online. They provided domain names, hosting packages, email address, e-commerce, and digital marketing services. With the merger of Network Solutions and Web.com, Jeff took on the role of Vice-President for Customer Service and was responsible for approximately 400 employees in Web.com across multiple facilities.
As Vice President of Customer Service, Jeff was not only responsible for ensuring each customer was satisfied with their interaction with Web.com but he was also responsible for generating an average of over $20M per year in revenue during his tenure. In 2016 Jeff led the initiative to bring approximately 100 jobs from overseas to NEPA. Due to this on-shoring effort, Web.com received assistance from the Commonwealth of Pennsylvania which included a visit from Governor Tom Wolf.
Jeff has a Bachelor’s Degree in Computer Science from Lebanon Valley College and a Masters of Science degree for Organizational Management from Misericordia University where he was selected into Sigma Beta Delta Honor Society. Sigma Beta Delta was established to honor students who have attained superior records in business programs in schools and colleges with regional accreditation.
While at Lebanon Valley College he served as a manager for the men’s basketball team. In 1994, the team won the Division III National Championship. As a result of that magical run through March Madness, the team and staff are now members of the Lebanon Valley Athletic Hall of Fame.